Privacy Policy

We at UpThrive VL Nemanja Lakić SP Banja Luka prioritize the privacy and security of your personal data. Below is an outline of our practices to ensure compliance with applicable data protection regulations:

  1. Data Collection and Usage
    • We collect only the necessary information required to process your transaction, including name, email address, and payment details.
    • Your data will never be shared with third parties except as required for payment processing or as mandated by law.
  2. Payment Security
    • All transactions are processed via a secure payment gateway that complies with industry standards (PCI DSS) for data protection.
    • Sensitive cardholder data, such as card numbers, are never stored on our servers.
  3. Customer Rights
    • You have the right to request access to your personal data and ask for corrections or deletions as needed.
    • If you suspect misuse of your data, contact us immediately at [your contact email or form link].
  4. Data Retention
    • Customer data will be stored only for as long as necessary to comply with legal and regulatory requirements.

Information We Collect

We may collect and process the following data:

  • Personal Identification Information: such as your name, email address, billing address, and phone number.
  • Transaction Information: purchase details, order history, and payment information.
  • Usage Information: interactions with our website, including IP addresses, browser types, and pages visited.

When making payments in our online store, you use CorvusPay – an advanced system for secure acceptance of payment cards via the Internet.

The CorvusPay system ensures complete confidentiality of your card and personal data from the moment you enter them into the CorvusPay payment form. Payment information is encrypted and transmitted from your web browser to the bank that issued your card. Our store never comes into contact with the full details of your payment card. Additionally, even CorvusPay system employees cannot access the data. An isolated core independently transfers and manages sensitive data, keeping it completely secure. The payment data entry form is secured with the highest reliability SSL transport encryption. All stored data is further protected by encryption using a cryptographic device certified according to the FIPS 140-2 Level 3 standard. CorvusPay complies with all online payment security requirements prescribed by leading card brands, operating in accordance with the PCI DSS Level 1 standard – the highest security standard in the payment card industry.

When paying with cards enrolled in the 3-D Secure program, your bank additionally verifies your identity using a token or password, in addition to validating the card itself.

CorvusPay treats all collected information as confidential and handles it accordingly. The information is used solely for its intended purposes. Your sensitive data is completely secure, and its privacy is guaranteed by the most modern protection mechanisms. Only data necessary to complete the transaction is collected, in accordance with strict procedures for online payments.

The security controls and operational procedures applied to our infrastructure ensure the current reliability of the CorvusPay system. In addition, by maintaining strict access control, regularly monitoring security, conducting in-depth vulnerability checks, and systematically implementing information security policies, we continuously maintain and improve the security level of the system to protect your card data.

How We Use Your Information

The information we collect is used for:

  • Processing and managing orders, including billing and delivery of e-books.
  • Improving user experience on our website and enhancing our content offerings.
  • Communicating updates, promotional offers, and information about new resources related to personal development.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee complete security.

Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for processing where consent is the legal basis.
  • Object to data processing and request restriction.

For further inquiries or requests regarding your data, please contact us at [email address].

Changes to This Policy

Upthrive may update this Privacy Policy periodically. We will notify you of any significant changes through our website or via email.